1.            GENERAL COMMERCIAL CONDITIONS

The present general conditions of contract are applied to all commercial transactions carried out through e-commerce by Editorial La Fábrica, with URL www.lafabricaeditorial.com , domain owned by La Fábrica Gestión Más Cultura S.L., a legal society constituted in Spain, registered on the 25/05/2000 in the Trade Register of Madrid, volume 1537, book 0, sheet 69, section 8, page M-257665, inscription 1, Tax Id. B82627548 and registered office at 9, Alameda st., 28014 Madrid.

2.            CONTENTS AND INFORMATION OF OUR WEBPAGE

La Fábrica Editorial may modify the commercial offer presented on its Web without prior notice. It may also update, eliminate, limit or restrict access to the contents of the Web temporarily or permanently without prior notice.

3.            HOW TO BUY

To buy a product you just have to add the article to the “basket” which appears under the image. The product will be incorporated immediately to the order. If you want to check your purchases, you only have to see the state of your “basket” in the upper right part of the screen. The customer can modify his/her order at any time, change the number of products or eliminate all of them permanently.

4.            TAXES

The purchase of books is subject by law to a 4% VAT supplement. All prices include VAT.

5.            METHOD OF PAYMENT, CHARGES AND DATE OF DELIVERY

The method of payment is through a Visa or Master Card credit card or payPal. This method of payment is completely safe as the details are transferred via Internet through a safe SSL server. Direct debits will only be accepted for subscriptions against a Spanish bank account.

Delivery charges and dates depend on how the product is sent, the weight of the parcel and destination. The customer must indicate destination and choose how he/she prefers the shipment to be carried out. When delivery is free of charge, La Fábrica will decide the most adequate way of shipment.

Delivery dates are approximate and only valid for books which physically exist in the warehouse. Customers must provide an address for delivery within business hours (Monday to Friday from 10:00 to 13:30 and 16:00 to 18:00). In the event the customer does not fulfil this obligation, La Fábrica Editorial will not be responsible for delay or impossibility to deliver.

6.            RIGHTS OF THE PURCHASER AND RETURN POLICY

The availability of our products is guaranteed depending on stocks. Any problem concerning the availability of the products requested will be reported by e-mail.

La Fábrica Editorial will accept the return of defective books and incorrect deliveries against the purchase receipt or the order number.

For any problem related to the condition of the order or the return of items of our online shop, please contact our customer service’s department via e-mail at the following address: pedidos@lafabrica.com  

7.            OBLIGATIONS OF THE CUSTOMER

The customer must provide true information concerning the details requested in the user’s registration form or when requesting the order and accepts all the regulations included in the present general conditions.

8.            SECURITY AND CONFIDENCIALITY

La Fábrica Editorial guarantees the security and confidentiality of all communications maintained with its customers. All online payment transactions are carried out through a safe server, based on the SSL standard, which protects details from third parties’ violation attempts. 

 


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